Question 1

What is Enamelware?

Accepted Answer

Enamelware is made by fusing Low carbon steel with powdered glass at temperatures greater than 1500 Degree Fahrenheit

Question 2

Are Enamel Mugs Safe?

Accepted Answer

Your favorite Enamel Mug is made by fusing Porcelain Enamel Coating over Carbon Steel, in a Hand-dipped process, giving it a nice, smooth BPA-free Non-Stick Surface. A non-porous surface makes it completely hygienic and Food Safe.

Question 3

Why Does My Enamelware Have Some Dots And Imperfections?

Accepted Answer

Since it’s a material born from fire and is handcrafted, slight imperfection or variations are natural, making each piece truly unique.

Question 4

Are Enamel Mugs Good For Camping?

Accepted Answer

Enamel mugs are primarily made for camping since it is made by fusing Low carbon steel with powdered glass at temperatures greater than 1500 Degree Fahrenheit

Question 5

Any Instructions For Cleaning?

Accepted Answer

Dishwasher cleaning preferred. Occasionally rinse it with Baking Soda and Lemon to preserve the lustre
Do not Drop; Incidentally if dropped, enjoy the Shabby Chic look

Question 6

Domestic shipping

Accepted Answer

Most orders are delivered within 8-10 business days. Monday to Friday are considered as business days except for public holidays. Orders once shipped, cannot be cancelled.

Question 7

I want to customise whats the turn around time for Custom order?

Accepted Answer

As soon as the custom order is placed and advance payment is received, the production is commenced.
The delivery time depends on the operating schedule of various productions lines and products are usually shipped in 8-10 days time. The cost of enamelware includes the shipping cost.

Question 8

How do we deliver the orders?

Accepted Answer

We deliver your orders through our registered courier partners.
For international orders we use DHL/UPS

Question 9

Is your order eligible for free shipping?

Accepted Answer

All orders above INR 1000 qualify for Free Shipping

For international Free Shipping for orders above $35

Question 10

How do i track my order?

Accepted Answer

Once your order is shipped, the Airway Bill Number (AWB no.) and our courier partner name are sent to you via text message/email.

Frequently asked questions